FAQ — Manhattan Handyman Service
Answers about booking, pricing, your service visit and property care from A Guy Who Can Fix It.
Booking & Pricing
How much do your handyman services cost?
Standard handyman service is $149 per hour for one Guy, with a one-hour minimum. If the work needs several Guys, the hourly total reflects the number of Guys and time required. Larger projects receive a project estimate.
How do I book a service?
Use the booking form to select a service, your preferred date and time, and enter your contact details and service address. The calendar offers appointments from 8 AM to 8 PM, New York time. We review your request and email your appointment confirmation.
Is a deposit required, and how do I pay?
Hourly bookings require a deposit equal to one hour of service: $149 for each Guy booked. The deposit is applied toward your final bill. If the work takes longer, your Guy recalculates the time and includes the extra time in the final invoice. Payment is handled with your Guy through our service app.
What is your cancellation policy?
If you cancel at least 24 hours before the scheduled appointment, your deposit is refunded. If you cancel less than 24 hours before the start time, the deposit is nonrefundable. This helps you and your Guy plan the reserved work time.
How is appliance repair priced?
The appliance repair service call is $149. It covers diagnosis, identifying the problem and a minor repair when it can be completed during the visit. If parts or further repair are needed, your Guy provides a complete estimate; OEM replacement parts are charged separately. If you proceed with the repair, the $149 service call is credited toward the final cost. If you decide not to repair the appliance, you pay the $149 service call.
Can you handle larger projects, and is the estimate free?
Yes. We coordinate larger installations and projects involving several services or specialists. Send your project, plans, photos or task list so we can assess the scope and prepare an estimate. Project estimates are always free, and larger projects do not require a deposit.
Do you offer same-day, evening and weekend service?
We offer same-day appointments and service 24/7, including evenings, weekends and overnight visits. For times outside the booking calendar, contact us directly. We confirm appointment arrangements by email.
Your Service Visit
How should I prepare for my appointment?
Keep the work area accessible and share the task list, relevant photos, model numbers or installation instructions in advance. Let us know about building access, permitted working hours, service elevators and any required documentation.
Are you insured, and can you provide a Certificate of Insurance?
Our Guys are insured, and we can provide a Certificate of Insurance (COI) when required by your building. Send the building's requirements before the appointment so we can arrange the documentation.
Do you work in co-op and condo buildings?
Yes. We work in Manhattan co-ops and condos and coordinate with doormen, concierges and building management. Share the building's access rules, working hours and service elevator arrangements when booking.
Do I need to be home during the appointment?
Not necessarily. With your authorization, we can coordinate access through building management, your doorman, property manager, personal assistant, household staff or another designated representative. Confirm the task list and access arrangements before the visit.
Do you provide a warranty on your work?
Yes. We provide a 90-day labor warranty on completed work. If you notice an issue with the work we performed, contact us with your appointment details and a description of the problem so we can review it.
Services & Projects
What services do you provide?
We handle repairs, installations and maintenance for Manhattan homes and businesses. Explore each service for the full scope:
Can I book several tasks in one appointment?
Yes. Include the full task list when booking. We plan the visit and number of Guys around the work; when different specialists are needed, we coordinate the project through the same team.
What appliances do you repair?
We repair refrigerators, freezers, ice makers, wine coolers and beverage centers, washers, dryers, stacked laundry units, dishwashers, ovens, ranges, cooktops, range hoods and garbage disposals, including residential and commercial equipment. Include the brand, model number and problem description with your request. See Appliance Repair & Installation for details.
Can you install or replace appliances?
Yes. We install new appliances and replace existing units, including microwave installation and replacement. Basic replacement of one appliance using ready, compatible connections starts at $149. New connections, cabinetry adjustments and other installation work are estimated according to the project. See Appliance Repair & Installation.
Properties & Service Area
Which areas of Manhattan do you serve?
We work throughout Manhattan, including the Upper East Side, Upper West Side, Midtown, Chelsea, Hudson Yards, Greenwich Village, SoHo, Tribeca, Financial District, Harlem, Washington Heights and Inwood. See our Manhattan service area for the full neighborhood list.
Can you work at my second home outside Manhattan?
Yes. We arrange work at second homes, residences and rental properties in Connecticut, New Jersey, Long Island and other locations reachable within a working day. Send the address and tasks so we can plan the visit. Learn about Property Management.
Do you provide services for businesses?
Yes. We work in offices, retail spaces, showrooms, studios and other commercial properties. Repairs, installations, furniture assembly and maintenance can be coordinated with your staff or property manager.
Do you offer ongoing maintenance for homes and rental properties?
Yes. We maintain homes, second residences, Airbnb, short-term and vacation rentals, and business properties. Visits follow the property's needs, including work between stays or before owners and guests arrive. After the work, you receive reports and recommendations by email. See Property Management.
Didn’t Find Your Answer?
Ask us directly or send a project through the contact form. You can attach plans, photos or a task list.